TERMS & CONDITIONS

Thank you for visiting our Terms & Conditions. 

All these words are for making your shopping experience as smooth as possible, so please do read...

Returns

You need to notify us within 14 days after you received your order, that you wish to make a return. The product then has to be returned no more that 14 days after your notification.

To be eligible for a return, your item must be unused and in the same condition that you received it.
If you wish to return your order, send an email to hello@hamsayogashop.dk, and you will receive a return-guide.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 days.

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email:
hello@hamsayogashop.dk

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

We advise you to use a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item, and we take no responsibility for items that get lost on the way to us.

Retur
Hvis du fortryder dit køb, skal du senest 14 dage efter modtagelse give os besked. Derefter har du 14 dage til at returnere varen.
For at vi kan acceptere dine retur varer, skal de være i samme stand som da du modtog den.

Hvis du ønsker at foretage en returnering, skal du sende os en email: hello@hamsayoga.dk og du vil efterfølgende modtage en retur-guide.

Refundering
Når vi har modtaget, gennemgået og accepteret din retur varer, vil du modtage en bekræftelse .
Hvis varen lever op til vores betingelser, vil du få dine penge refunderet via dit betalingskort inden for 10 dage.

Ombytning
Vi ombytter kun varer hvis der er tale om en reklamation. 
Hvis du ønsker at ombytte en varer skal du sende os en email: hello@hamsayoga.dk

Fragt
Udgifter til returnering af varer afholdes af køberen, og vi refunderer ikke disse omkostninger.